SAP Enterprise Support Academy

The award-winning SAP Enterprise Support Academy empowers you to build up the knowledge and skills needed to fully maximize the benefit of the SAP software that runs your business.

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SAP Enterprise Support Academy serves as a single point of access for the services and educational content your people need to keep your business running smoothly and successfully. Through a dedicated portal, you’ll find a wide range of services and content that can help you master the details of the software that runs your business.


The best way to upskill your workforce is to deliver what’s right for them at the time they need it. This is why SAP Enterprise Support Academy operates on a just-in-time model rather than a just-in-case model. Users are empowered to identify and consume the content and services they want, when they’re ready.


The more ways your people can master content and access services – the better off you will be as an organization. The SAP Enterprise Support Academy is accessible anytime and anywhere.

Your single point of access to empower your staff.

With flexible models for accessing and consuming content and services, the academy serves customers independent of expertise level and experience, as well as the lifecycle phases of their software. Select from self-study activities, live webinars, and multi-day expert-guided implementation sessions and build your individual learning plan.

Get empowered with SAP Enterprise Support Academy

Value Maps for Maximum Support Impact

Reach your business objectives with the help of prescriptive learning and engagement plans, enriched with services, social learning and collaboration options with peers and SAP experts.
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High-impact, hands-on learning with an expert-guided implementation

With the help of an experienced trainer you are guided by an SAP support expert to perform the necessary steps within your own SAP environment. Expert-guided implementations are an important constituent of the learning plans contained in our value maps.
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Enhanced Skills, Faster Time to Value

Find out how SAP Enterprise Support Academy helps you keep up–to-speed through access to the services and content needed to maximize the value of your SAP software investment.
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SAP Enterprise Support Academy

Customer Testimonials

Read how customers have leveraged the SAP Enterprise Support Academy to enhance efficiency, improve performance, and reduce costs.

Accenture Plc

“Our collaboration with SAP Enterprise Support helped identify opportunities and enabled knowledge transfer to empower our organization, reduce TCO, and better serve our business users.”

David Diaz, Senior Manager,
Accenture Plc

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Maanshan Iron & Steel Co., Ltd

“Our IT and BASIS teams have benefited a lot from the trainings and enablement offered through SAP Enterprise Support Academy. Additionally, remote and on-site support services have helped us solve many system issues as well as improved our system’s availability and performance.”

Xuemei Shao, IT Manager,
Maanshan Iron & Steel Corp. Ltd.

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“Thanks to SAP Enterprise Support Academy and SAP Enterprise Support value maps, we were able to stabilize our mobile platform, implement an architecture validated by SAP software experts, and obtain all the benefits from our SAP solution road map.”

Virginie Parent; Project Manager for Mobile Landscape, Manufacturing, and Supply Management; SALM SAS
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Alpha Networks Inc.

“SAP Enterprise Support provided us with the knowledge and tools we needed to improve system performance and our user experience. And our IT staff is now empowered to quickly solve any issues that might adversely affect our business.”

Jeff Wu, System Engineer, Alpha Networks Inc.
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