SAP Digital Business Services: Making Digital Transformation Possible
Through our worldwide service and support, SAP Digital Business Services guides companies at every stage of their digital transformation: a new commercial model providing one simplified service portfolio, out of one global organization, and under one contract.
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Shortly after SAPPHIRE NOW in 2018, independent research firm Forrester Research, Inc. has named SAP Digital Business Services a leader in providing services for next-generation SAP products in its recent report, “The Forrester Wave™: Services Providers For Next-Generation SAP Products, Q2 2018.” SAP Digital Business Services is ahead of its mission to help customers maximize value and succeed as intelligent enterprises.
Customers are expecting on-demand, personalized access to tech support in the same way they would be able to instantaneously call for a ride, or order their favorite article through an app. Next-Generation Support was designed with these specific needs in mind, and to meet the needs of younger, more digitally savvy employees spread across the globe.
New intelligent systems are emerging and growing at an accelerated pace. The Internet of Things, machine learning, artificial intelligence, Big Data, collaboration, cloud computing, predictive analytics, and more are empowering businesses to create business models that open previously untapped revenue streams and wowing customers and employees with better experiences.